Privacy Policy

Privacy Policy

This Privacy Policy outlines how Triton Capital Markets manages personal information we hold about our clients, and individuals whom we deal with. Triton Capital Markets is required to understand Triton Capital Markets’ clients’ needs in the provision of financial services. In order to do this in an effective manner, Triton Capital Markets needs to collect certain personal information from Triton Capital Markets’ clients.

Triton Capital Markets’ Privacy Policy is based on openness. Triton Capital Markets is dedicated and committed to being open about how we use your personal information. In situations where we ask for your personal information, we will generally state for what purposes it will be used and to whom it may be disclosed.

Triton Capital Markets’ Privacy Policy is reviewed from time to time to take into account new laws, changes to Triton Capital Markets’ operations and practices and to make sure it continues to remain appropriate to the changing environment. Any personal information Triton Capital Markets holds will be governed by the most recent Privacy Policy.

Who is Triton Capital Markets?

Triton Capital Markets is located at: First Floor, First St Vincent Bank Ltd Building, James Street, Kingstown, St. Vincent & The Grenadines.

How Does Triton Capital Markets Treat the Information Collected?

It is Triton Capital Markets’ policy to respect the confidentiality of information and the privacy of Triton Capital Markets’ clients and individuals Triton Capital Markets deals with.

Personal Information Triton Capital Markets Collects

Due to the nature of the financial products and services provided, government regulations and taxation laws, Triton Capital Markets may ask for personal information from Triton Capital Markets’ clients. The personal information Triton Capital Markets may collect can include name, address, date of birth, contact details and bank account information (for payment of profits and withdrawals). The personal information that Triton Capital Markets collects is obtained directly from Triton Capital Markets’ clients through applications or other forms, and from maintaining records of information obtained in the course of providing Triton Capital Markets’ products and services.

In the event of you not providing sufficient information required to fulfil your request for the provision of a product or service, Triton Capital Markets may be unable to provide you with the product or service that you requested.

Using the Personal Information Triton Capital Markets Collects

Triton Capital Markets may send you marketing material from time to time that Triton Capital Markets believe will be useful to you. However, Triton Capital Markets remains conscious of the need to respect your privacy.

Unless Triton Capital Markets informs you otherwise, the personal information we collect and maintain from you is used for the purpose of establishing and managing your account with us, reviewing your ongoing needs, improving Triton Capital Markets’ customer service and products and providing you with ongoing information or opportunities that we believe may be useful to you.

Triton Capital Markets generally requires that organizations not associated with Triton Capital Markets may be contracted to provide a service to Triton Capital Markets and handle or obtain personal information acknowledge the confidential nature of this personal information and undertake to respect client privacy and comply with the Privacy Principles in the Privacy Act and Triton Capital Markets’ privacy policy.

Managing the Personal Information Triton Capital Markets Collects

All of Triton Capital Markets’ employees who handle personal information are trained to respect the confidential nature of client information and the privacy of individuals. Breaches of your privacy are taken very seriously and may result in disciplinary action, including dismissal.

Triton Capital Markets has a Privacy Officer who ensures that all personal information collected is managed in accordance with this statement and the Privacy Act.

Storing the Personal Information Triton Capital Markets Collects

Ensuring that the personal information you provide us is appropriately safeguarded is extremely important to us, whether you communicate with us personally, by phone, mail, email, over the internet or in any other electronic form. Triton Capital Markets holds all of your personal information in secure computer storage facilities and in paper-based files and takes steps to protect your personal information that we hold from misuse, loss, unauthorized access, modification or disclosure.

Triton Capital Markets may be required by law to maintain records for a significant period of time. However, when Triton Capital Markets considers information is no longer required or relevant and any legal obligations that may apply to the information held have been met, we will remove details that identify you or we will securely destroy the records.

Security of funds

Triton Capital Markets ensures that your deposit funds are processed safely and securely. All transactions are secured by using 256 bit SSL.

Triton Capital Markets will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer, Visa/Mastercard Corporations or in response to valid government demands.

Keeping Your Personal Information Accurate and Up-to-Date

Triton Capital Markets aims to ensure that all personal information Triton Capital Markets holds is accurate and up-to-date. Triton Capital Markets understands that information changes frequently with changes in address and other personal circumstances. In most circumstances, Triton Capital Markets will be able to update your personal information over the telephone.

Checking What Personal Information Triton Capital Markets Holds About You

The Privacy Act gives you the right to obtain a copy of any personal information Triton Capital Markets holds about you to advise us of any perceived inaccuracies. There are however some exceptions to the act. To request a copy of the information Triton Capital Markets holds about you, we require that you complete a request form verifying your identity and specifying what information you require.

Your request will be acknowledged within 14 days and responded to promptly. Triton Capital Markets may charge you a fee to cover the cost of verifying your application, locating, retrieving, reviewing and copying any of the information that you request. Should you require extensive information, we will provide you with an outline of the likely cost prior to processing to aid you in refining your request if required.

Website Privacy

Triton Capital Markets may collect personal information from you when you enter Triton Capital Markets’ website: www.TritonCapitalMarkets.com. Triton Capital Markets will never disclose any private or otherwise confidential information in regards to its clients and former clients to third parties.

How Triton Capital Markets Use Cookies On Triton Capital Markets’ Website

Cookies are used on Triton Capital Markets website to give you access to certain pages without having to login each time you view the page. Triton Capital Markets may also use independent external service providers to track Triton Capital Markets’ website traffic and usage.

What is a Cookie?

Cookies are small strings of text stored on your computer that help us determine the type of browser and settings you are using, where you have been on the website, when you returned to the website, where you came from, and to ensure that the information you provide us is secure. Triton Capital Markets uses the information Triton Capital Markets collects to provide you with a more relevant and effective experience when you use Triton Capital Markets’ web site, including presenting web pages according to your needs or preferences.

Cookies are commonly used on many websites, you are able to choose if and how a cookie will be accepted by changing the preferences and options on your web browser. Parts of Triton Capital Markets’ website may not be accessible if you disable cookie acceptance in your browser, typically this applies to more secure parts of Triton Capital Markets’ website. To gain full benefit from all the services provided on the website, Triton Capital Markets recommends you to change the preferences in your web browser to enable cookie acceptance.

Changes in Technology

Technology changes may affect the way in which Triton Capital Markets uses and collects personal information from you. Such changes may affect your privacy. You will be notified in this section should we make any such changes to Triton Capital Markets’ website.

Links to Third-Party Websites

From time to time Triton Capital Markets may place links on Triton Capital Markets’ website to external third party websites that Triton Capital Markets considers may be of benefit to you. You should note that third-party websites are not covered by Triton Capital Markets’ privacy policy. If you choose to link to the website of a third party, you may be asked to provide registration or other information. Please note that the information you are providing may be collected. You should familiarize yourself with the privacy policy adopted by that third party.


If you feel that Triton Capital Markets, its employees or service provides have breached this Privacy Policy, the Privacy Principles or has not respected your privacy, Triton Capital Markets encourages you to lodge a complaint.

We are obliged to put internal procedures in place for handling complaints fairly and promptly. You may submit a complaint to the Company via email at: [email protected] or complete the relevant form on the Contact Us page.

Contact Us

Should you wish to make a general inquiry about Triton Capital Markets’ Privacy Policy, update the personal information Triton Capital Markets holds about you or obtain an application form for access to your personal information you can contact us by either:

Call us: +3617008892

Send an email to: [email protected] or chat with us on our Chat Support.

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